It Support and System Security-Free-Samples-Myassignmenthelp.com

Question: You are required to review the System Security and Patch Policy for Whizbang Publicity and respond to the IT support scenario for this task. Answer: Introduction The maintenance of the system security is the utmost need of the organizations whether large or small (Ben-Asher and Gonzalez 2015). The security features are meant to protect the vulnerable data of the organization. The security is maintained through installation of antivirus softwares and upgradation of the system. The paper describes the system security and Patch policy of Whizbang and provides recommendations to improve the policy. The paper also provides information about the antivirus best suited for the organization and gives a brief overview of the installation and maintenance cost. The paper also provides IT support to the employees queries. It also provides a brief overview of the benefits of installing new antivirus software to the organization. Moreover, the paper also provides the cost estimation of installing the antivirus software in the employees computer. Whizbangs System Security and Patch Policy The major objective of the Publicity System Security and Patch Policy of the Whizbang is to provide a secure network environment for the employees, business partners as well as the contractors. According to the policy the employees are free to install any antivirus of their choice. Moreover, the systems are checked annually for system updates as well as antivirus software updates. Once, an alert to a new patch is found it is analyzed as critical and non-critical and implementation details are respectively applied (Jones and Chin 2015). A risk assessment is also done based on the criticality of the patch. However, after the approval of the updates they are installed in the systems. The usage of the antivirus is different in different systems should be stopped and a similar kind of antivirus should be installed in the computers of all the employees. Moreover, instead of checking the systems annually, the systems should be checked on a regular basis for the status of windows, Microsoft products and antivirus software updates. Responses to the employees emails In response to the first query, for the faster running of the system various changes can be done such as uninstallation of the unused programs as running of programs in the background possess load on the CPU, thus those programs should be uninstalled. Moreover, removal of temporary files adds to the speed of the computer. Prevention of unnecessary startups will affect the speed of the system as less consumption of memory will occur. Other way of increasing the speed of the computer is getting in more RAM (Random Access Memory). RAM is utilized by the programs which are currently in execution (Deriaz 2015). Hence, the system will get slow due to the presence of less RAM. Reconfiguration of the hard drive so as to store information to maximum efficiency can increase the speed of the computer. Moreover, the rtv scan can be stopped by installing pskill. This will stop the rtv scan in the system. Stopping the scan is necessary as it drains out the battery and hampers the speed of the system (Pinel, Shwartz and Tang 2014). For the second query regarding the installation of the Antivirus Live so as to curb down the infectious virus in the system. These pop up notifications are generally false and prior research should be conducted before the installation of such antivirus. The notification does not actually mean that the system is infected as those warnings can be fake and could be caused due to malwares (Meyer, Howard and Loofbourrow 2017). Thus, installation of the Antivirus Live should not be carried out. Trend Micros Office Scan 12.0 The Trend Micro Office Scan 12.0 is considered as the best antivirus software for small business. This antivirus was found successful in detecting zero day and all kinds of malware attacks including the email and web threats (Stroma, Wilson and Wauson 2014). It also has the capacity of detecting the malware prior to testing. It proves to be beneficial for the business as it offers various functionalities such as: Provides user security. Prevents transfer of viruses from the USB devices. Blocks the access of the employees to unauthorized sites. It also shields the system against ransomwares. It automatically updates and monitors the system. It also does not require manual updates as it gets updated automatically. In addition to the above features the antivirus software provides various other features such as no requirement of server or maintenance and also blocks access to inappropriate sites. The software also blocks malicious email attachments and also protects mobile devices. Cost estimation of installing the Antivirus The antivirus Office Scans advanced solutions for maintaining security would cost AUD $59.87 per user. Moreover, an on premise solution would require AUD $62.02 (Trim and Lee 2014). The initial cost of implementation is high, but the software provides additional features to maintain the security of the system. It does not require manual labor to be upgraded as it gets upgraded automatically. It also prevents access to inappropriate websites. The software also provides mobile protection. The software also has a free trail after which it can be downloaded from the companys website. Backup and Recovery The antivirus software offers restoration of the database and also provides the configuration file backup for the office scan server such that the files lost or damaged can be restored back (Chou et al., 2015). There are certain steps to be followed so as to retrieve the lost file or data. Conclusion Thus, with the above discussion it can be concluded that implementation of antivirus is essential for the maintenance of cyber security of the organization. The Security Policy of the organization implements the installation of the similar antivirus software for all the employees as different antivirus software poses different issues which needs to be solved differently and requires immense time. Moreover, the suggested antivirus software provides additional features such as backup and recovery options. Moreover, it prevents the installation of malicious documents by preventing access to inappropriate websites. Moreover, additional costs are also less as it does not require server maintenance and also blocks malicious emails such that the attachments are not installed in the computer system. Hence, prevents the computers from the malwares References Ben-Asher, N. and Gonzalez, C., 2015. Effects of cyber security knowledge on attack detection.Computers in Human Behavior,48, pp.51-61. Chou, S.C.H., Hu, M.H., Kuo, K.C. and Lam, B.K., International Business Machines Corp, 2015.System management controller and method of configuration file backup and recovery. U.S. Patent Application 14/699,599. Deriaz, E., 2015. Six-dimensional adaptive mesh refinement for Vlasov simulation. Jones, B.H. and Chin, A.G., 2015. On the efficacy of smartphone security: A critical analysis of modifications in business students practices over time.International Journal of Information Management,35(5), pp.561-571. Meyer, G.R., Howard Jr, A.R. and Loofbourrow, W., Apple Inc, 2017.System and method for passive detection and context sensitive notification of upgrade availability for computer information. U.S. Patent 9,678,734. Pinel, F., Shwartz, L. and Tang, L., International Business Machines Corp, 2014.Methods and apparatus for system monitoring. U.S. Patent 8,903,923. Stroman, J., Wilson, K. and Wauson, J., 2014.Administrative assistant's and secretary's handbook. AMACOM Div American Mgmt Assn. Trim, P. and Lee, Y.I., 2014.Cyber security management: a governance, risk and compliance framework. Gower Publishing, Ltd..